afb77's Privacy Policy — Protecting Your Information Is Our Responsibility

afb77 is a trusted online casino and betting platform committed to providing a safe and transparent environment for players in Bangladesh. This Privacy Policy ("Policy") describes how afb77 collects, uses, discloses, and protects the personal information of users of our website, applications, and related services ("Platform").

This Policy applies to all users of our Platform — whether they are registered account holders or casual visitors. By using afb77's services, you acknowledge the terms set out in this Policy. This Policy is a supplement to our Terms & Conditions and both documents should be read together.

afb77 collects only the information that is necessary and relevant for the smooth operation of our services. We may collect the following types of information:

2.1 Personal Identification Information

Information you voluntarily provide during account registration and use of our services may include:

• Full name and date of birth (for age verification — our platform is for users aged 21 and above only)
• Email address and contact information
• National ID or passport number (when required for KYC verification)
• Residential address
• Payment method details (bKash, Nagad, Rocket, Upay, or bank account details)

2.2 Transaction & Financial Information

We keep records of deposits and withdrawals on your account, betting history, and bonus usage. This information is essential for ensuring financial security and preventing fraudulent activity.

2.3 Technical & Automated Information

When you browse the afb77 platform, our servers automatically record certain information, such as:

• IP address and device identifier information
• Browser type and operating system
• Page visit logs, clicks, and navigation patterns
• Data collected from cookies and similar tracking technologies
• Referral URLs and user session duration

2.4 Communication Records

When you contact our support team via live chat or email, we may retain records of those conversations for service improvement and issue resolution.

afb77 uses collected information for the following legitimate purposes:

3.1 Service Operation & Improvement

• Creating, managing, and verifying your account
• Processing deposits, withdrawals, and bonus transactions
• Continuously improving the quality of gaming services
• Diagnosing and resolving technical issues on the platform

3.2 Security & Compliance

• Preventing fraud, money laundering, and unauthorized access
• Completing KYC (Know Your Customer) verification
• Preventing use of the platform by users under 21 years of age
• Implementing responsible gaming policies

3.3 Communication & Support

• Responding to your requests and complaints
• Sending important notifications related to your account
• Sending security alerts and transaction confirmation messages

3.4 Service Personalization

Based on your usage patterns and preferences, afb77 may make your experience more relevant — for example, by showing relevant games or promotions. This process is entirely internal to the platform and your information is not shared with any third-party marketers.

The afb77 platform uses various types of cookies and tracking technologies to improve your experience and keep the platform running smoothly.

4.1 Essential Cookies

These cookies are necessary for the basic functionality of the platform. They maintain your login session, save language preferences, and ensure security protections. These cookies cannot be disabled, as the platform will not function correctly without them.

4.2 Functional Cookies

These cookies remember your preferences and settings, such as your preferred game category or display settings. They help provide you with a personalized experience.

4.3 Analytics Cookies

We use analytics cookies to analyze platform usage statistics and improve service quality. This data is processed in aggregated form and is not identifiable at an individual level.

You can control or delete most cookies through your browser settings. Please note that disabling cookies may limit some functionality of the platform.

afb77 does not sell or rent your personal information to third parties. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

We work with trusted third parties for specific services such as payment processing (bKash, Nagad, Rocket, Upay, and bank transfer services), technology infrastructure, and fraud detection. Only the necessary information is shared with these partners, and they are required to comply with our privacy standards.

5.2 Legal Obligations

We may provide required information to fulfill a court order, a lawful request from a law enforcement agency, or obligations under applicable law.

5.3 Business Transfers

In the event of a merger, acquisition, or transfer of business assets, user information may be transferred. We will notify you in advance in such circumstances.

afb77 takes industry-standard technical and organizational measures to ensure the security of your personal information.

6.1 Encryption & Cybersecurity

Our platform uses SSL (Secure Sockets Layer) encryption, which keeps all data transmitted between your browser and our servers secure. Stored data is also kept in encrypted format.

6.2 Access Controls

Only authorized personnel who need access to information to carry out specific responsibilities are granted access to personal data. All staff receive privacy training and are required to follow strict policies.

6.3 Data Retention Period

Your information is retained for as long as your account is active or as needed to provide services, meet legal obligations, or resolve disputes. Even after account closure, some information may be retained for a defined period for legal reasons.

6.4 Response to Data Breaches

If a data breach occurs and it poses a risk to your rights and freedoms, afb77 will notify the relevant authorities and, where possible, inform affected users.

As a user of afb77, you have certain rights over your own personal information, which we respect and make easy to exercise.

7.1 Right to Access

You may request from us at any time to know what information we hold about you, for what purpose, and how it is being used. It is our responsibility to respond to such requests.

7.2 Right to Correction

If any of your personal information is incorrect or out of date, you can contact us to have it corrected. We will complete the necessary corrections as quickly as possible, subject to verification.

7.3 Right to Deletion

In certain circumstances you may request that your information be deleted. However, we may be required to retain some information due to legal obligations, ongoing dispute resolution, or other legitimate reasons.

7.4 Right to Object to Processing

You may object to the use of your information for specific purposes (such as marketing communications). Contact our support team to exercise this right.

7.5 Right to Data Portability

Where applicable, you may request your information in a structured, commonly used, and machine-readable format.

afb77 is a 21+ platform. We do not knowingly collect or process personal information from anyone under the age of 21. We maintain age verification measures during the registration process.

If we learn that a person created an account with false age information and is below the required age limit, that account will be closed immediately and the associated information will be deleted. If a parent or guardian suspects their child is using the platform, please contact us.

The afb77 platform may integrate payment gateways and game software providers (such as PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming, Ezugi, Microgaming, NetEnt, and others). These third-party services have their own privacy policies.

afb77 is not responsible for the privacy practices of these third parties. However, we only work with service providers who are committed to high standards of user data protection. When you transact through a payment method, that service's own policy also applies.

afb77 reserves the right to review and update this Privacy Policy from time to time. Changes to the policy may occur due to business changes, technological developments, or legal requirements.

For any significant changes, we will post a clear notice on the platform and will endeavor to notify registered users by email. Continued use of the platform after changes means you have accepted the updated policy.

We recommend that you visit this page regularly and stay aware of any changes. Your privacy is important to us and we are committed to communicating all changes transparently.

If you have any questions, concerns, or requests regarding this Privacy Policy, our support team is always ready to help.

For more information, please also visit our Terms & Conditions and Responsible Gaming pages.